Terms and Conditions

These conditions of use explain the rules that apply when you access or use the Deal or No Deal Casino website, mobile app, player account, games, promotions, and related services. The platform is owned and operated by Mamba Limited (PO Box 8217, Manchester, New Hampshire 03108, incorporated in the Isle of Man). By registering, logging in, or otherwise using the site or services, you agree to the site terms set out on this page. These rules describe the main rights, responsibilities, and restrictions that govern your use of the platform.

Who may use this service

Deal or No Deal Casino is intended for adults only. You must be at least the legal gambling age in your jurisdiction to create an account and use the services. It is your responsibility to ensure that participation in sweepstakes-model gaming is lawful where you are located. The operator may block or limit access from certain states or regions, and some offers or features may be unavailable in specific locations. The platform does not target minors, and accounts for underage users will be closed and subject to forfeiture.

Account registration and accuracy

To open an account you must provide accurate, complete, and current information. Accounts must be registered in your own name and may only be used by the person who owns the account. Mamba Limited permits only the number of accounts it specifies; creating multiple accounts without consent is prohibited. We may require you to update or correct your information if it becomes outdated. Failure to provide accurate details may result in restricted access, withheld withdrawals, or account closure.

Identity checks and verification

For safety and compliance, the casino may request documents or information to verify your identity, age, address, or ownership of payment methods. Typical verification may include government-issued photo ID and proof of address, and verification is mandatory before any Sweeps Coins redemption. Verification requests are normal and intended to protect you and the platform. Please respond promptly to avoid delays in payouts or account actions.

Using your player account

You are responsible for maintaining the confidentiality of your login details, and for all activity under your account. Do not share, sell, transfer, or otherwise permit use of your account by another person. If you suspect unauthorized access, contact support immediately. The account is personal and non-transferable; any attempt to transfer an account or its contents may result in suspension or closure.

Payments, balances, and withdrawals

Deal or No Deal Casino operates on a sweepstakes model with two virtual currencies: Gold Coins (GC) for entertainment-only play, and Sweeps Coins (SC) which may be eligible for redemption according to the rules below. Payment methods accepted may include Apple Pay, Google Pay, MasterCard, Visa, and bank transfer, and all transactions are denominated in US dollars. Processing times, fees, limits, and availability vary by method and by your location.

Sweeps Coins require a 1x playthrough before they are eligible for redemption. Gold Coins carry no redemption value. Withdrawals may be subject to verification checks and review before processing. Redemption caps and limits apply: Sweeps Coins redemptions are capped at $2,000 per day and $40,000 per rolling 30-day period, with a separate cap of $5,000 per play session for residents of Florida. The minimum redemption threshold is 100 Sweeps Coins. Full identity verification is required before any cash-equivalent redemption is completed.

Promotions, bonuses, and reward programs

Promotional offers, welcome bonuses, free Sweeps Coins, and other incentives are subject to their own bonus terms in addition to these site rules. Common conditions include eligibility requirements, wagering or playthrough rules, time limits, eligible games, and maximum conversion or withdrawal limits. Gold Coins are generally non-redeemable and used for entertainment; Sweeps Coins must meet playthrough requirements before redemption. Always review the specific promotion details before participating; summary information is available on our promotions page. For full details, see the Promotions section.

Game access, providers, and availability

Games are supplied by a range of third-party software providers and may vary by location or device. Providers on the platform include well-known studios such as NetEnt, Relax Gaming, Red Tiger Gaming, Betsoft, and others, and the selection changes from time to time. Game availability may be affected by scheduled maintenance, software updates, or technical issues. The operator may add, remove, suspend, or limit games or features at any time without notice. Specific game rules and payout mechanisms are provided within each game and by the relevant software provider.

Fair play and prohibited activity

Fair and legitimate play is required. Prohibited behavior includes, but is not limited to:

• Using the site for unlawful purposes, or providing false information.
• Collusion, fraud, or manipulating game outcomes.
• Using bots, scripts, automated software, or other unauthorized tools.
• Abuse of bonuses, loopholes, or promotional offers.
• Attempting chargebacks without prior consent or otherwise reversing payments improperly.
• Allowing another person to use your account.

Suspected breaches may lead to withheld funds, suspended play, reversed transactions, or account closure.

Operator rights and restricted conduct

If the operator reasonably suspects rule violations, incomplete verification, fraud, abuse, or other misconduct, Deal or No Deal Casino may, at its discretion, limit access, suspend or close accounts, withhold bonuses, freeze or reverse transactions pending investigation, and cancel promotional prizes. Actions taken are intended to protect players and the integrity of the platform and will be handled fairly and proportionately.

Errors, technical issues, and corrections

From time to time the site may display errors, incorrect balances, pricing mistakes, or game malfunctions. When obvious mistakes occur, the operator reserves the right to correct them and to make reasonable adjustments to affected accounts or transactions. If a game or promotion is materially affected by a technical error, the operator will take appropriate steps to resolve the issue in a fair and transparent manner. The site does not guarantee uninterrupted operation and access may be affected by maintenance or third-party outages.

Responsible play and player protections

Gambling should be treated as entertainment, not a way to make money. The site provides tools and options to help control play, including deposit limits, session limits, time-outs, and self-exclusion. We encourage players to use these tools if needed and to seek help if gambling becomes a problem. Resources and further guidance are available on our responsible gaming page.

Intellectual property and permitted use

All content on the platform — including design, text, images, software, and branding — is the property of Mamba Limited or its licensors. You may use site content only for personal, noncommercial use as intended by the service. Copying, reproducing, distributing, or creating derivative works without written permission is prohibited.

Third-party services and links

Some games, payment processing, or technical services are provided by third parties. Those services may have their own terms and privacy policies and may be subject to availability. The operator is not responsible for performance or content provided by third-party suppliers beyond reasonable oversight of the service relationship.

Limitation of liability

To the extent permitted by law, the operator is not liable for indirect, incidental, special, or consequential losses arising from your use of the site. This includes losses due to technical failures, unsupported devices, third-party service interruptions, user error, or force majeure events. The operator’s liability for direct losses is limited to amounts reasonably related to the event in question, subject to applicable law and any mandatory consumer protections.

No guarantees and “as is” basis

The site and its services are provided on an “as is” and “as available” basis. The operator does not guarantee continuous, error-free access to the platform, that any particular game or feature will always be available, or that outcomes are free from occasional issues. Reasonable efforts are made to maintain service quality, but interruptions and changes do occur.

Changes to these rules

The operator may update these conditions of use from time to time. The most recent version posted on the website will apply from the date shown at the top of the page, unless otherwise stated. It is your responsibility to review these rules periodically; continued use of the platform after updates constitutes acceptance of the revised terms.

Related policies you should read

Additional rules and details may appear in related documents, including the Privacy Policy, responsible gaming pages, bonus terms, AML/KYC policies, and the Cookie Policy. Reviewing these documents will give you a complete picture of how the platform operates and how your information is handled. See our Privacy Policy for more information.

How to contact us

If you have questions about these conditions, account verification, or any other issue, contact our support team via the in-site chat or email at support@ddealornodealswin.com. For assistance with account or security matters, visit the Support page for step-by-step guidance.

These rules are intended to create clear, fair expectations for using Deal or No Deal Casino. Continued use of the site and services indicates your acceptance of these conditions, and we encourage you to reach out to support if anything is unclear or if you need assistance.